Changed your mind? We are happy to refund or exchange unwanted items in perfect condition with the original packaging, within 14 days of receipt. Please contact [email protected] to initiate your return. When returning items, you are responsible for shipping fees and all other inferred costs. (including custom payments in Israel or any other country.) please contact [email protected] to get shipping address and shipping instruction. I items that will be send without getting customers service approval, will not be refunded. items original shipping and handling cost will be deducted from the refund.
Please note: returned products will be subject to a 5% or 100 NIS restocking fee whichever is lower. Contact customer services for details.
If your product is broken or otherwise defective, please contact customer services to initiate a replacement. We’ll pay the shipping costs for replacing damaged items
Please note: Personalized items – such as name necklaces or engraved items, or special requested items will not be refunded under any circumstances.