Changed your mind? We are happy to refund or exchange unwanted items in perfect condition with the original packaging, within 14 days of receipt. Please contact firstname.lastname@example.org to initiate your return. When returning items, you are responsible for shipping fees and all other inferred costs. (including custom payments in Israel or any other country.) please contact email@example.com to get shipping address and shipping instruction. I items that will be send without getting customers service approval, will not be refunded. items original shipping and handling cost will be deducted from the refund.
Please note: returned products will be subject to a 5% or 100 NIS restocking fee whichever is lower. Contact customer services for details.
If your product is broken or otherwise defective, please contact customer services to initiate a replacement. We’ll pay the shipping costs for replacing damaged items
Please note: Personalized items – such as name necklaces or engraved items, or special requested items will not be refunded under any circumstances.